osTicket

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osTicket

Widely used support ticket system

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osTicket routes customer emails and web forms into a ticketing system with departments, SLAs, canned replies and agent roles. Many support teams use it as a free alternative to commercial helpdesks.

Frequently Asked Questions

Is osTicket free and open source?

Yes, osTicket is open source. It is released under the GPL-2.0 license.

What can I use instead of Zendesk?

You can use osTicket as a free, open-source alternative to Zendesk.

What is osTicket written in?

It is built using JavaScript, PHP.

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