osTicket
O
osTicket
Widely used support ticket system
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osTicket routes customer emails and web forms into a ticketing system with departments, SLAs, canned replies and agent roles. Many support teams use it as a free alternative to commercial helpdesks.
Frequently Asked Questions
Is osTicket free and open source?
Yes, osTicket is open source. It is released under the GPL-2.0 license.
What can I use instead of Zendesk?
You can use osTicket as a free, open-source alternative to Zendesk.
What is osTicket written in?
It is built using JavaScript, PHP.
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