Chatwoot

Chatwoot

Open-source customer engagement platform

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Chatwoot is an open-source customer engagement platform that enables businesses to manage conversations across multiple channels including live chat, email, Facebook, Twitter, WhatsApp, Instagram and more, all from a single interface. Features AI-powered automation, team collaboration, and self-hosted options.

Frequently Asked Questions

Is Chatwoot free and open source?

Yes, Chatwoot is open source. It is released under the MIT license.

What can I use instead of Zendesk?

You can use Chatwoot as a free, open-source alternative to Zendesk.

Can I self-host Chatwoot?

Yes, Chatwoot can be self-hosted on your own server or cloud infrastructure.

What is Chatwoot written in?

It is built using JavaScript, Ruby, Vue.

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Project Details

Status Active
GitHub Stars 37,736
Forks 9,192
Open Issues 1,588
Last Commit Oct 12, 2026
License
MIT
Platforms
Self-hosted
Categories
CRM Customer Support

Alternative To

⇄ Zendesk ⇄ Intercom

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